New Sign-In Process for Accessing the Find and Update Company Information Service

The account you use to access the Find and Update Company Information service is referred to as your Companies House account. Significant changes to the sign-in process are set to take place in late August, when GOV.UK One Login will become the primary method for signing in.

For those who already possess an account, you may continue to log in using your existing credentials for the time being. This option will be located further down the sign-in page. However, it is essential to note that all new users will be required to create a GOV.UK One Login to utilise Companies House services.

Looking ahead, all users will eventually be required to transition to GOV.UK One Login. Adequate notice will be provided prior to this change taking effect.

Understanding GOV.UK One Login

GOV.UK One Login offers a streamlined way to access a variety of government services with a single email address and password. The sign-in process includes entering your email address, password, and completing multi-factor authentication (MFA) through either an authenticator app or SMS. This enhancement not only simplifies access but also bolsters the security of your Companies House account.

The transition of online services to GOV.UK One Login commenced in autumn 2024, reflecting a commitment to improving user experience and security.

Guidance for Users with Shared Accounts

An important consideration for individuals using shared accounts is that each GOV.UK One Login must be associated with a single individual, using their unique email address and phone number. If your team currently shares a Companies House account, it is advisable to start strategising on how to manage access once the use of GOV.UK One Login is mandatory.

To prevent any potential disruption, every member who requires access should establish their own Companies House account linked to their individual GOV.UK One Login. It is crucial to avoid sharing accounts after linking to GOV.UK One Login, as this may activate security measures that could result in users being locked out.